Lab & Results

All labs should be done fasting unless otherwise stated by your doctor. Fasting means not having any food or drink except for water at least 8 hours prior to blood work.
Lab orders are done electronically; you do not need a paper copy of the lab order. It will be in the computer system when you arrive at the lab.
We do not use standing orders. This means you need to have an order placed by your doctor before going for blood work. If you are not sure if an order is in the system, please call our office prior to going to the lab.
You have 2 options of where you can have your labs done:

OPTION #1 – In Our Office

A Sonora Quest employee and lab station is available in our office, for our patients only.
Lab hours are Monday-Thursday from 7AM-12PM and 1PM-4 PM, and Friday 7 AM to 1:30 PM.
No appointment is needed or available (first come first serve).
Labs ordered during an appointment can be done right after your appointment.
Those who have labs done on a routine basis are encouraged to do them 1 week prior to the scheduled appointment so that test results are available at the time of the visit.
Patients who use other labs (ie, LabCorp) can’t have labs drawn in our office.
Lab billing is handled by Sonora Quest, NOT Kachina Family Medicine. KFM is allowing Sonora Quest to use office space but has no financial relationship with the lab. Our only benefit is providing you a more convenient method to get your labs done.

OPTION #2 – Any Sonora Quest Lab Location

www.sonoraquest.com (602)-685-5000

No appointment needed. Making a prior appointment may decrease your wait time. Go to www.sonoraquest.com to schedule.
41 different valley locations. Each site has different hours & some are open Saturdays.

Kachina Family Medicine will notify you of all lab & radiology results (we do NOT believe in the idea that “No News is Good News”). If you do not receive results within 2 weeks, please notify our office.
There are two options for communicating your results, both of which are HIPAA (privacy) compliant:

OPTION #1 – Patient Portal

Secure messaging of results directly from your physician
This option will enable you to view all lab results & radiology reports including your doctor’s interpretation. You may also message back any questions/concerns to your physician.
To utilize this option you need to be registered on the portal. For more information click on Patient Portal at the top of the screen.

OPTION #2 – Phone

If you do not have a portal account we will send your results using our phone messaging system.
You will receive a call or text indicating that you have a message from your physician.
To retrieve your message call (480) 800-2598 from a phone number we have on file for you (this is part of your identification).
You will be asked to enter your 6-digit date of birth. For example, if your birthday is June 28, 1973, you would enter 062873.