Contact and Location Information
16611 S 40th St, Suite 120
Phoenix, AZ 85048
Phone: (480) 706-4100
Fax: (480) 706-2600
Phone Hours:
Monday – Thursday 8 – 5
Friday 8 – 4
In-Office Sonora Quest Lab Hours:
Monday – Thursday 7am – 12pm and 1pm – 4pm
Friday 7am – 1:30pm
Billing Questions:
866-480-8501 – for appts prior to 1/16/23
For appts on or after 1/16/23, please send billing questions via the patient portal or use the contact information listed on your statement.
Please call 911 if this is an emergency
Phone Menu Options
- SchedulingĀ – Press 1
- Leave a message for your provider – Press 2
- Make a Credit Card Payment – PressĀ 5
- Contact our billing office – Press 6
After Hours & Weekend On-Call Service:
- Call 480-793-4712 to leave a message for the on-call doctor for urgent problems.
- Unblock your caller ID if applicable so your doctor can return your call.
- Prescription medications, including antibiotics and pain medications, will not be called in by the doctor.
Call-Back Policy
It is our policy to return all patient calls the same day; however, calls left after 2pm may not be returned until the following work day. The providers’ voice mailboxes are checked frequently during the day and either a staff member or the provider will return your call. Because our phone system is digital, calls from our office show up as “unavailable” on Caller-ID.
If you are looking for an Ahwatukee family doctor, Kachina Family Medicine aims to serve all your needs.